Janna - Customer Experience Guru

My blogs

About me

Occupation Design/Research
Location Portland, Oregon, United States
Introduction The key drivers of my work are an innate curiosity about human behavior, and the opportunity to constantly learn, innovate and improve. I use a wide range of research tools to gather insights and inform product direction. Working on leading edge technology is my specialty. From connected pillboxes, smart home health devices, wearable technology and smart glasses, I’ve made a career out of products that lead instead of follow. Opinions expressed here are my own and don't necessarily reflect those of anyone else.
Interests Research, design, cutsomer experience, technology, health care, ethnography, new concept development, user testing, soft goods