My blogs

Blogs I follow

Gender	Male
Industry	Technology
Occupation	Vice President, Client Services
Location	Seattle, WA, United States
Interests	In my day job I am responsible for all global customer facing client services including support, training and solution design at LumenVox, a provider of Speech Recognition Technology. I came to LumenVox with over 20 years of expertise in speech recognition, in-bound and out-bound customer self-service applications, Customer Relationship Management (CRM) applications, multi-channel contact centers, call routing in call centers and the supporting technologies; including 5 years at Nuance Communications as North American Director of Sales Engineering and 5 years with Siebel Systems as Sales Consulting Manager. In my personal time I am an avid traveler and amateur photographer; I've taken pictures in all 50 states and over 20 countries. I also enjoys hiking and camping in the Mountains of Washington, cooking, and gardening.
Favorite movies	A River Runs Through It, Legends of the Fall, Elizabethtown, Steel Magnolias, Fried Green Tomatoes
Favorite music	Tracy Chapman, Andrea Bocelli, Bruce Hornsby and The Range, Mary Chapin Carpenter,
Favorite books	The Omnivore's Dilemma: A Natural History of Four Meals, Dark Matter: The Private Life of Sir Isaac Newton: A Novel,