KMGuy

My blogs

About me

Gender Male
Industry Consulting
Occupation Knowledge Management Consultant
Location Massachusetts, United States
Introduction As a Knowledge Management Consultant, I assist clients with the administration of their Knowledge Management (KM) software applications and business process workflows, which enable corporations to capture the companies’ intellectual property and reuse this information throughout their enterprise. Reusing the captured information allows the company the opportunity to increase productivity of their employees, therefore, enhancing the Return on Investment. Possess an in-depth understanding of the principles of Knowledge Management and Solution Centered Support. Have a thorough insight of call center technologies and operations, as well as IT experience including database administration, design, and reporting.
Interests Knowledge Management, Project Management, Business System Analyst, TopLinked.com