DDiH
My blogs
| Location | PARIS, Ile de France, France |
|---|---|
| Introduction | Digital Developments in Hospitality explores the impact of apps, tools and platforms, already adopted in the marketplace, and the impact on users’ service expectations. We take a close look at various services that are already widely used and examine how it changes the perception of ‘excellent service’ by the travelling public. The next step… what do hoteliers need to provide to satisfy the hyper-connected guest. Further, in collaboration with our academic partner EMC Paris, we examine what tools and information is essential for today’s Hospitality students to assure success as hoteliers in the hyper-connected marketplace. Target Audiences – Radical, iconoclastic thinkers who seek to leverage Net capabilities and deliver innovative services • Forward thinking Hospitality industry players – suppliers, professionals • Active followers of consumer service innovation • Young managers + students seeking to progress their careers • High impact ideas enthusiasts |
| Interests | DDiH, Think Tank 2011, CMH Oneglobe, hotel think tank, hotel service innovation |