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Introduction Simplified infrastructure. With VoIP on your network you no longer need separate cabling for your telephone system. Scalabable. Traditional PABX (Private Automatic Branch Exchange) based phone systems come in many size ranges and it may be necessary periodically to scrap existing systems and replace hardware; this is not the case with VoIP systems. Reduce operating costs. Because a VoIP exchange is based on software rather than hardware, it is easier to alter and maintain. Improve productivity. VoIP treats voice as if it were any other kind of data, so users can attach documents to voice messages or participate in virtual meetings using shared data and videoconferencing. Flexibility. A Virtual Private Network (VPN) is an allocated amount of bandwidth on the public Internet where public access is prevented through encryption. If your company has its own VPN and combines it with VoIP, you can set up a fully functioning office anywhere there is a broadband connection.