About New Jersey's Long-Term Care Ombudsman

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Introduction James W. McCracken, M.H.A., was appointed New Jersey Ombudsman for the Institutionalized Elderly by Governor Chris Christie on December 3, 2010. As Ombudsman, McCracken manages a staff dedicated to secure, preserve and promote the health, safety and welfare of New Jersey citizens 60 years and older residing in long-term health care facilities. The Office of the Elder Ombudsman provides advocacy to residents living in long-term care settings and investigates more than 3,000 abuse and neglect allegations each year. Prior to being appointed Ombudsman, McCracken was CEO and Executive Director of The House of the Good Shepherd, (The House), Hackettstown, N.J., a continuing care retirement community offering healthcare and specialized services to more than 180 residents.