Stephen Drees

My blogs

About me

Industry Marketing
Occupation Consultant
Location Cincinnati, OH, United States
Introduction This blog is for news, views, observations and debates about customer loyalty, customer experience and customer centricity. For twenty five years I have been involved in product/service development, direct marketing and loyalty management. Along the way I have held executive marketing roles for Fortune 500 financial services companies. As an agency executive and consultant I have worked with some of the largest brands in CPG, consumer & business services, hospitality, travel,tech and e-commerce. Contact me at stephen.drees@acxiom.com
Interests Branding, Customer Loyalty, Employee Loyalty, Sales Channel Loyalty, Reward Programs, Marketing Strategy, Product Development, Customer Feedback Systems