next1up
My blogs
| Gender | Male |
|---|---|
| Industry | Technology |
| Occupation | Technical Services Improvement |
| Location | Chicago, Illinois, United States |
| Introduction | I have worked to improve professionals and international interaction centers since the mid-90s. I have worked with organizations to grow newly formed organizations to 300% their initial inflow of customers and support personnel and helped others reduce the life of open issues by 1/3. I have aided multiple start-up ventures through planning and initial phases of opening their doors. Occasionally, I work with individuals on improving their resumes, interviewing skills and professional presentation. I believe in a core principle that you should always be looking for the next rung above you and guiding somebody to make a change in their lives as they approach where you have been. Kaizen is the Japanese principle of continual improvement, I call mine ‘the next one up’. |
| Interests | Business processes, international business, road biking, fireworks and parenting concepts. |
| Favorite Movies | Back to the Future, Anything Bond, Goonies, Hunt for Red October |
| Favorite Music | Everything but Opera and Showtunes |
| Favorite Books | The one I am going to read next |