Expivia
My blogs
Industry | Marketing |
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Location | Erie, Pennsylvania, United States |
Introduction | The mission of Expivia Interaction Marketing Group Inc. is to become a comprehensive 21st Century multichannel Contact Center which will place emphasis on Customer Relationship Management. The Expivia blog will allow us to start the discussion on the future of customer interaction. www.expivia.net |
Interests | Expivia will enable customers of our clients to utilize a variety of options in communicating with them. These include voice, chat, social network channels, text/apps messaging, video calls, web portals, web RTC and even a natural speech IVR. While certain communication techniques have been enabled in the past, we will now provide callers with the ability to automatically choose their form of communication on any and all calls. |