Candi Harrison

My blogs

About me

Industry Government
Occupation Retired
Location Tucson, Arizona, United States
Introduction I managed the website for the U.S. Department of Housing and Urban Development for 10 years. Best job ever! A real shot at improving the way government serves. And I had a great time helping organize the government web communications community. In 2000, I started the government Web Content Managers Forum - now more than 2,000 federal, state, and local government web communicators across the country who share best practices and lessons learned. I also co-chaired the Federal Web Managers Council from its creation until I retired in 2005, with 24 years of federal service. Public service is a passion - not a job. So as a retiree, I teach courses and do a little consulting now and then. I'm an advocate for Plain Language, and I've been honored to judge both the Clearmark Plain Language Awards in the U.S. and the WriteMark Plain Language Awards in New Zealand. And when the spirit moves me, I toss out some ideas about ways the government could improve customer service, through this blog!