Kristin Baird
My blogs
| Industry | Consulting |
|---|---|
| Occupation | Health Care Consultant |
| Location | Fort Atkinson, Wisconsin, United States |
| Introduction | Kristin (Kris) Baird is president of Baird Consulting, Inc., a health care consulting firm specializing in improving organizational culture in order to enhance the patient experience. Kristin Baird is a talented speaker and consultant with a passion for service excellence. The president of Baird Consulting, Inc., Baird earned a Bachelors of Science in nursing from the University of Wisconsin, Madison and a Masters of Science in Health Services Administration from Cardinal Stritch College in Milwaukee, Wisconsin. Baird is the author of "Raising the Bar on Service Excellence - The Health Care Leader's Guide to Putting Passion into Practice," (Golden Lamp Press, 2008) "Customer Service in Health care; A Grassroots Approach to Creating a Culture of Service Excellence," (Jossey Bass and American Hospital Association Publishing - 2000), and "Reclaiming the Passion; Stories That Celebrate the Essence of Nursing" (Golden Lamp Press 2005). Baird has worked with hundreds of health care clients including hospitals, medical practices and long term care facilities to improve the customer experience. |