Joy Kosta
My blogs
| Industry | Business Services |
|---|---|
| Location | Hartford, Vermont |
| Introduction | Results-oriented human capital strategist with expertise in integrated talent management, organizational development, energizing and mentoring cross-functional teams, leadership development and collaboration. Joy built communities of practice in talent development at the Human Capital Institute, and serves as adjunct faculty at HCI. She has authored several curriculums in customer loyalty, service quality, and process improvement, applying the Malcolm Baldrige Criteria for Performance Excellence, consulting in multiple industries. Her passions focus on increasing individual and organizational capability. |