My blogs

Blogs I follow

Gender	Female
Industry	Technology
Occupation	Customer Experience
Location	Philadelphia, PA, United States
Introduction	A native NYer who has ping-ponged my way between the coasts and is now straddling both - living in Philly and working for an SF startup. I keep a "soap box" handy when I see companies who don't understand the value of delivering great customer service. I read voraciously and hope I never stop learning.
Interests	Customer Experience, Life Coaching, Puzzles of all kinds, Movies
Favorite movies	Sixth Sense, Usual Suspects, To Kill a Mockingbird, Twelve O'Clock High, The Game
Favorite music	Norah Jones, Scythian, Sarah MacLachlan, Diana Krall, KT Tunstall
Favorite books	Now Discover Your Strengths, First Break All the Rules, Chief Customer Officer, Made to Stick, Good to Great