Upesh Jain
My blogs
| Industry | Engineering |
|---|---|
| Location | United States |
| Introduction | Upesh is currently a Director at Magma Design Automation where he manages a WW online Customer Support team, is responsible for Corporate Training & looks at how to create efficiencies and increase productivity in WW Field Operations. He also has responsibility for providing direct customer support (pre-sales/post-sales) to key accounts. He has 16 years of experience in providing customer support, managing customer support teams and operations. A detailed profile is available at http://www.linkedin.com/pub/0/508/207 |
| Interests | Upesh wants to share his experience in customer support & service with others and encourage discussion and exchange of ideas. |