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Delete comment from: Ken Shirriff's blog

exekutive said...

OK Blogger really needs an edit comment button...

Great article, Ken. By the way, you say "EMI interference" a lot, which I read as "Electromagnetic interference interference".

In response to Anonymous who said: "who here has an official apple cable that's ended up with wires showing courtesy of their aesthetics over performance attitude?"

I did. My Macbook adapter cable started to crackle and smoke due to a lack of (yes "lack", not "insufficient") strain relief. This was after a couple years (post-warranty) of normal use (not abuse). $100 a pop. It's a good thing I was around and nothing caught fire.

Around the same time. The battery for the same laptop was getting really bad performance. It ended up being (quietly) recalled for blowing up on people. My brother had the same problem, only his battery swelled and tripled in size, causing damage to the computer. To his misfortune, the recall was "over". We contacted Apple anyway, gave our report (AKA 30 minutes of condescending interrogation), and never heard from them again. That's what $3K+ gets you. Nice!

Then there's my iPod. Also (quietly) recalled for setting people's pants on fire. Be prepared to be without it for a month though.

Is Apple innovative? They can be. They better be, for the prices they charge. But mostly they just like to make shiny, expensive, trendy gadgets (which sheeple will camp out on the streets for). The customer service sucks as badly as the next company. Did Apple contact me to tell me that they've issued a recall for my registered product? No. Pair that with all their proprietary software, hardware, connectors etc which aim to protect their own interests at the cost of your convenience. Then change them every few years. This is why I dislike Apple.

Before you say I'm being unfair, let me describe my "measuring stick". My out-of-warranty Dell monitor had an occasional minor blip. It couldn't be solved with a little bit of troubleshooting, so I had a brand new one at my door a few days later! But I wasn't happy with the colour consistency. No problem sir! And I had another one at my door shortly after. Keep in mind that at this point I still didn't have to send them anything. Then there was the power adapter for my Lacie external HD. It failed out-of-warranty and they just send me another one, no questions asked.

Suck it crApple.

Nov 22, 2012, 7:50:15 PM


Posted to Apple iPhone charger teardown: quality in a tiny expensive package

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